• Our staff has provided solutions to the Centers for Medicare and Medicaid Services that allow beneficiaries secured access to protected health information (PHI).
  • We have expertise in implementing and supporting infrastructures in HIPAA environments, including call center technologies, network LAN/WAN, server, virtualization, wireless, and security solutions.


  • 20/20 Technical Advisors develops and provides network engineering and support for US Air Force systems deployed overseas.

Logistics / Warehousing

  • WIFI technology is the anchor of work in this industry. We have over 15 years experience in wireless and WIFI technologies. 20/20 Technical Advisors has clients where WIFI was a new technology to them, as well as clients that have contracted us to troubleshoot their current solution and correct issues.
  • 20/20 Technical Advisors has managed the IT infrastructure in over 30 facilities constructions projects. The components designed and managed on these projects include:
    • Project management
    • Facility transition and move-in coordination
    • Technology design and implementation of LAN/WAN, WIFI, Voice, Telecommunications, Servers, Virtualization, Security, Structured Cabling.

Contact Centers

We have developed infrastructure plans for contact centers. These plans include:

  • Phone system design
  • Call recording systems
  • Capacity planning
  • Call accounting
  • Call management and distribution
  • IVR solutions / automated solutions
  • Automated faxing solutions
  • Computer Telephony Interface (CTI) planning
  • 20/20 Technical Advisors has experience working with multiple manufacturers in the contact center space. Let us be your advisor for your new and existing contact center.
  • We have over 15 years experience working with telecommunication billing and contract negotiation. Over those years our experts have saved millions of dollars for companies. Next to personnel, telecommunication costs are crucial expenses a contact center must monitor and control.


  • We have built and designed datacenters in locations across the United State and managed the construction of many of those datacenters. These datacenters support companies of all sizes, including those in the Fortune 500.